We're here to make it right.
Refund request? Issue with an operator? App acting up? Account question? Pick the form below that matches what you need — we route it to the right team and respond within one business day. For emergencies, call (800) 673-1060.
Refund request
Charged for a service that wasn't delivered, overcharged, or billed twice? Start a refund request. Routes straight to accounting — typical review in 1–3 business days.
Start request →File a complaintCustomer complaint
Poor experience with an operator, a dispatcher, or the service itself. We read every complaint and respond within one business day. Serious issues escalate the same day.
Start request →Report a vendorReport a vendor
Saw a fake listing, price gouging, safety concern, or expired insurance on a Vendorlink profile? Report it. Our support team investigates every report and removes verified violations from the directory.
Start request →Tech supportReport a bug or tech issue
App crashed, can't log in, push notifications broken, payment didn't go through? Tell engineering what device you're on and what happened. Reviewed within one business day.
Start request →Account helpHelp with your account
Sign-in problems, password reset, settings, plan changes, onboarding, account deletion. Support gets back within one business day.
Start request →General helpAsk a question
Anything else — partnership inquiries, press, sales questions, general feedback. Goes straight to our support inbox.
Start request →Self-service guidesApp troubleshooting steps
Step-by-step fixes for sign-in, push notifications, location permissions, payment errors, and account deletion. Try these first — most issues resolve in under 2 minutes.
Start request →System statusLive system status
See real-time uptime for the dispatch board, mobile API, database, and push notifications. Auto-refreshing — if something's degraded, you'll know before you call us.
Start request →Email us directly — [email protected] — for anything the forms above don't cover.
Dispatching 24 hours · 7 days a week